Digital Age Here, Says IDC: Get To Know Your ‘Customer Support Bot’
By 2021, at least 60 percent of Australia’s gross domestic profit will be digitised, with growth in every industry driven by digitally... Read More
Bots For Shopping: Merchants Look To Next-Gen Tech Amid Rising Smartphone Use
Merchant integration of technologies including bots and natural language interfaces will drive mobile remote purchases to a total of US$2.1 trillion by... Read More
Facebook Messenger With Bots Launches
Facebook has launched its Messenger Platform (beta) with bots, which are designed to provide a range of services from content to communications.... Read More