Comms complaints fall again, but small businesses still lose
Here’s the good news. There was a 6.1 per cent overall decline in complaints about phone and internet services in the past... Read More
Biz Complaints Flood Canberra
And you think you have been busy in recent months. Small-business inquiries to the Australian Competition and Consumer Commission jumped no less... Read More
Commander Takes A Hit In Latest Phone Complaint Report
CANBERRA: Vocus’s Commander outfit was the most complained-about outfit among Australian phone companies in the financial quarter ended June 30, according to... Read More
NSW Fair Trading Confirms Complaints Received Over Mardi Gras Post-Parade Party
The NSW Fair Trading Commission has confirmed it has received complaints from consumers in relation to the Mardi Gras post-parade party that... Read More
Phone & Internet Complaints Down 12% In Q4 2019
Complaints to the Telecommunications Industry Ombudsman from residential consumers and small businesses were down 12% in Q4 compared to the previous quarter,... Read More
Telstra Told Off For Mobile Data Usage Notification Fail
Telstra has been ticked off by the Australian Communications and Media Authority (ACMA) for failing to notify more than 150,000 mobile broadband... Read More
Disney+ Cracks 10M Subscribers After Early Glitches
After a disastrous launch the new Disney + streaming service is now breaking records attracting more than 10 million subscribers and their... Read More
Optus Excluded From ACMA Telco Report
The Australian Communications Media Authority (ACMA) has revealed a decline in the number of complaints lodged towards telecommunication carriers, a whole year... Read More
Kogan Strike Back At Shonky Choice Award
Kogan has hit back at Choice for awarding the online retailer a Shonky for poor customer service in 2019, revealing a dramatic... Read More
Aussie Telco Complaints Down, Response Time Up
The Telecommunications Industry Ombudsman (TIO) has today published its annual report revealing a decrease in telco service complaints, while frustrations have peaked... Read More