Online Essentials Shopping Not Going Anywhere Post-Pandemic
As foot traffic to Sydney and Melbourne retailers dries up due to the COVID lockdowns, customers have signalled that online shopping for... Read More
ACCC Gives Salesforce Slack Takeover The All Clear
The ACCC will not stand in the way of Salesforce’s acquisition of team collaboration software platform Slack, saying it would be unlikely... Read More
Salesforce Pledges Big New Push For Slack Down Under
Workplace software company Slack – which was acquired by US giant Salesforce for an outlay of US$27 billion in December – is... Read More
ACCC Investigating Salesforce’s Slack Takeover
Consumer watchdog the ACCC is probing Saleforce’s proposed acquisition of work-chatting service Slack after the company signed a $37.6 billion agreement last... Read More
Slack Whinges About Teams To EU After $36 Billion Sale To Salesforce
Salesforce has agreed to buy workplace messaging app Slack for A$36 billion, now the work messaging company is whinging to the European... Read More
Salesforce Buys Slack In $37.5 Billion Takeover
Global customer relationship management (CRM) giant Salesforce will buy Slack in a $27.7bn USD ($37.5bn AUD) deal. The major rival to Microsoft’s... Read More
Kayo Sports Sends In Customer Service Einstein Bots
Get ready to speak to ‘advanced natural language processing’ Einstein Bots set to take over Kayo Sports customer service as the sports... Read More
EXCLUSIVE: Retailers Hit By Telstra Siebel Saleforce Upgrade iPhone 11 Launch Affected
Telstra has a major problem after an upgrade of their Siebel customer system to Salesforce left dealers struggling to transact contracts and... Read More
Salesforce Moves To Prime Sydney Site, Promises 1000 Jobs
Sydney will join San Francisco, New York, Chicago, Indianapolis, Atlanta, London, Tokyo and Dublin as one of Salesforce’s landmark cities when it... Read More
Australian Companies Lap Up CR Software, Gartner Figures Show
Australian outfits spent almost $2.3 billion on customer relationship management (CRM) software in 2018 – up 19.4 per cent over the previous... Read More