Complaints Up At Optus, Dodo, Boost; Down For Telco Industry
Complaints to the Telecommunications Industry Ombudsman about Australian telco services fell by 11.2 per cent during the September quarter, with 21,489 complaints... Read More
Aussie Telcos Pushed To Offer Low-Income Deals
If a body representing telco customers is successful, Australian telecommunications companies may soon be required by law to offer products and services... Read More
Aussie Broadband Fastest, Telstra Slowest: Internet Performance Report
If you are after faster internet — and who isn’t? — then Aussie Broadband is your best bet, topping the Australian Q3... Read More
Telstra Will Return To “Full-Year Growth” In 2022
Telstra chairman John Mullen has pledged that the telco is set to return to full-year growth this financial year. “Telstra is building... Read More
NBN Co. Caves To Telco Pressure
Just weeks after the country’s telcos banded together to accuse NBN Co. of profiteering from the recent COVID-19 outbreaks, NBN Co. has... Read More
AustralianSuper Takes Majority Stake In Optus Towers
Optus’ parent company Singtel will sell a 70 per cent stake in Australia Tower Network, the subsidiary that holds Optus’ telco towers... Read More
Telstra and Optus Team With Microsoft For Teams Rollout
Telstra and Optus have struck deals with Microsoft in which they will be able to bring Microsoft Teams to Australian customers. The... Read More
Vita Group Sells Its 107 Telstra Shops To Telstra
Telstra’s largest outlet licensee, Vita Group, is selling its Telstra-branded stores to Telstra, after the telco announced plans earlier this year to... Read More
Telcos Accuse NBN Of Profiteering From Lockdowns
The country’s telcos have banded together to accuse NBN Co of “failing its social responsibilities” by not providing additional capacity during the... Read More
Comms complaints fall again, but small businesses still lose
Here’s the good news. There was a 6.1 per cent overall decline in complaints about phone and internet services in the past... Read More