Machine Learning To Ease Angst
Telstra has been employing machine learning techniques in attempt to ease the angst of distressed customers the telco’s GM for analytics said... Read More
Telstra Also Cloud-Bound
Telstra has added two cloud-based online video platforms to its global media portfolio, according to a deal announced at the National Association... Read More
Vocus Renews Telstra, Optus Arrangements
Vocus Communications has renewed supplier arrangements with Telstra and Optus, striking new deals for the supply of fixed and mobile services. Replacing... Read More
ACCC Raps Telstra Knuckles
Telstra has received a minor rap over the knuckles by the Australian Competition and Consumer Commission for failing to protect confidential or... Read More
Telstra Makes SSU Progress, But Issues Identified
The Australian Competition and Consumer Commission’s (ACCC) annual report on Telstra’s compliance with its structural separation undertaking (SSU) shows that the telco... Read More
Legal Action In Air As Telstra Inks $1.6bn NBN Deal
Telstra yesterday announced it had signed a $1.6 billion contract with NBN Co to provide services for its hybrid fibre coax (HFC)... Read More
ACCC Expresses NBN-Telstra Competition Concerns
The Australian Competition and Consumer Commission (ACCC) has expressed concerns around the competition implications of Telstra’s involvement in the NBN rollout following... Read More
Customers Frustrated, Telstra Free Data Day Delivers Record Usage
While customers again took to social media to complain about service problems, Telstra states that its mobile network “performed strongly” yesterday during... Read More
COMMENT Is Telstra another Vodafone In The Making?
The constant collapse of the so called bullet proof Telstra mobile network has come at the worst possible time for Telstra who... Read More
UPDATED: Telstra Says “Sorry” For Third Big Outage In 30 Days
Telstra who took a week to fix BigPond broadband problems over Xmas then had two major mobile outages back to back, is... Read More